Company
Location
Bangalore - India
Job type
Full-Time
Python Job Details
Description
JOB DESCRIPTION
Skill: Production Support
Role / Tier: Lead Consultant/Tier 2
Job Description:
Primary Responsibilities:
Handle production management services including end user support, systems monitoring, incident management and problem management, plant management and event management
Build extensive business and application knowledge required for supporting client facing applications
Diagnose and resolve application issues to ensure optimal performance and usability
Identify and implement automation to reduce toil, improve efficiency and eliminate customer impact
Provide root cause analysis with recommendations for improvements
Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions
Interface with clients and other technology teams to provide governance and control around the production environment
Manage / Drive outage calls and significant incidents; coordinate communications financial controllers and IT groups
Act as a primary escalation/communication point between Application development teams and Business Units
Required Skills:
Strong coding/scripting skills: Python / Perl / Shell
Deep understating of Database Concepts, SQL Queries and Database Performance
Strong debugging and problem-solving skills
Good understanding of Infrastructure (Windows/Unix), Networking concepts and protocolso Exposure to highly Distributed, High availability, Fault tolerant Systems
Nice to Have
GIT / Jenkins / Ansible / Grafana
Splunk / Prometheus/ Loki
Agile methodologies (Scrum, Kanban)o Familiarity with Java and web/client-server applications
Familiarity with the principles of System/Site Reliability Engineering (SRE)
Familiarity with enterprise tools such as AppDynamics, Grafana, Splunk, Dynatrace
Qualifications:
BE or BTech or MCA or Any other bachelors Degree with four years of relevant experience.
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth - one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Primary Location
: IN-KA-Bangalore
Schedule
: Full Time
Employee Status
: Individual Contributor
Job Type
: Experienced
Travel
: No
Job Posting
: 23/01/2023, 10:15:49 AM
JOB DESCRIPTION
Skill: Production Support
Role / Tier: Lead Consultant/Tier 2
Job Description:
Primary Responsibilities:
Handle production management services including end user support, systems monitoring, incident management and problem management, plant management and event management
Build extensive business and application knowledge required for supporting client facing applications
Diagnose and resolve application issues to ensure optimal performance and usability
Identify and implement automation to reduce toil, improve efficiency and eliminate customer impact
Provide root cause analysis with recommendations for improvements
Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions
Interface with clients and other technology teams to provide governance and control around the production environment
Manage / Drive outage calls and significant incidents; coordinate communications financial controllers and IT groups
Act as a primary escalation/communication point between Application development teams and Business Units
Required Skills:
Strong coding/scripting skills: Python / Perl / Shell
Deep understating of Database Concepts, SQL Queries and Database Performance
Strong debugging and problem-solving skills
Good understanding of Infrastructure (Windows/Unix), Networking concepts and protocolso Exposure to highly Distributed, High availability, Fault tolerant Systems
Nice to Have
GIT / Jenkins / Ansible / Grafana
Splunk / Prometheus/ Loki
Agile methodologies (Scrum, Kanban)o Familiarity with Java and web/client-server applications
Familiarity with the principles of System/Site Reliability Engineering (SRE)
Familiarity with enterprise tools such as AppDynamics, Grafana, Splunk, Dynatrace
Qualifications:
BE or BTech or MCA or Any other bachelors Degree with four years of relevant experience.
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth - one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Primary Location
: IN-KA-Bangalore
Schedule
: Full Time
Employee Status
: Individual Contributor
Job Type
: Experienced
Travel
: No
Job Posting
: 23/01/2023, 10:15:49 AM
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