Python Job: IN-NGIN Telecommunications Engineer (IN)

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Lisbon - Portugal

Job type


Python Job Details

Role Purpose

To Operate and Support IN/NGIN services and platforms, giving response to all the events according to the SLA’s in line with Operations & Support Department in order to guarantee the best service deliver to the costumer.

Job Responsibilities

  • Execute Preventive and Corrective Maintenance, according to 3rd parties recommendations;
  • Execute all change/configuration management;
  • Perform IN/NGIN technical management and application management;
  • Implement new releases or software corrections;
  • Create and maintain KPI’s;
  • Create statistical report to evaluate quality of service provided to final customer;
  • Execute advanced troubleshooting in all IN/NGIN platforms;
  • Service recovery according to 3rd party recommendations;
  • Creation of procedures to 1st line support teams;
  • Incident classification, prioritisation and escalation;
  • Provide “on-job” training to 1st line support teams;
  • Update processes and procedures used by 1st and 2nd line support teams;
  • Manage all monitoring capabilities to control service availability and performance.


  • Degree in Computer Science or Telecommunications Engineer;
  • Strong knowledge of IN-OCS (Nokia Platform – former Lucent Surepay) - MAS, mCAS, eSM and MRF;
  • Good Operating Systems skills (Linux admin and scripting);
  • Good Oracle, Timesten and PostGreSQL database admin and optimization;
  • Good SQL/PSQL scripting skills;
  • Network protocols: Diameter, LDAP, SIP, HTTP, CORBA, INAP, CAMEL and MAP;
  • MS and VoLTE reference architectures;
  • Splunk knowledge & PowerBI;
  • C# programming, Python and PERL.;
  • Cloud technologies: VMWare (Tanzu) CaaS, Openshift;
  • TIL Foundations preference;
  • AGILE and DevOps methodologies are welcome;
  • Fluent in English and Portuguese.